Your Happiness Inspires Us to Do More

Thumbs upWhat inspires us at ABILITY is seeing our innovations make your life better.

Here are a few of the things you inspired in 2017

  • You asked us to take our powerful, easy to use, cloud-based approach that we are known for in staff scheduling and work the same magic to simplify and improve time and attendance tracking. We did! In August of 2017, after months of listening closely to your needs, we launched SMARTFORCE Attendance – a modern, sophisticated combination of the latest technology like iBeacon punch alerts merged with the easy to use interface our SMARTFORCE Scheduler users love. Capturing and managing attendance data will never be the same!
  • You asked us to make Physician scheduling as usable and effective as staff scheduling. We did! In November 2017 we launched SMARTFORCE Physician. Now the unique complexities of Physician scheduling have never been easier.
  • You wanted instant access to the current state of staffing from your mobile phone. We did it and a little more…The NOW screen shows the real-time staffing situation 24X7. We added a couple things we thought you’d like, for example the ability to take action directly from the NOW screen, and we thought it would be helpful to provide little reminders, so we added things like birthday, work anniversary or who worked an extra shift to make it easier to provide positive feedback to staff. We call it Shout Outs.
  • You wanted to break shifts up into smaller assignment segments. You got it! Shiftlets let you assign duties, tasks, activities and even areas within a shift.

A process improved, a task eliminated, people getting time back to focus on other important aspects of their work, making it easier to get your job done… these are the things that drive us forward.

Thank you for making 2017 an Amazing Year. We’re so glad you are part of the ABILITY Community and we can’t wait to see what you inspire in 2018, because we love to build things for you!

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About ABILITY® Network, Inc.
ABILITY Network is a leading information technology company helping providers and payers simplify the administrative and clinical complexities of healthcare through innovative applications and data analytics. ABILITY is headquartered in Minneapolis with principal offices in Boston and Tampa.

SMARTFORCE, formerly ShiftHound, which was acquired by ABILITY Network in April 2017, is the leader in cloud-based Workforce Management solutions, including Attendance, Credentials Tracking, Staff Scheduling and Open Shift Management. Organizations in any business vertical with shift-based staffing needs use SMARTFORCE to improve scheduling effectiveness and operational efficiency while maximizing workforce utilization, assuring compliance with policies and/or labor contracts, addressing open shifts and better managing labor costs such as overtime and contract labor utilization.

About Kathy Douglas
Kathy is a healthcare executive and filmmaker. She has been on the executive team of several start-up companies bring cutting edge technology solutions to the healthcare industry for over 20 years. She has published extensively on the topic of healthcare staffing and the healthcare workforce. She holds a masters degree from the University of San Francisco and is a graduate of Stanford Business School’s Executive Program.